How to effectively manage the volunteers? How to ensure that their efforts truly contribute to a just cause? Which kind of capacity building should be envisioned in order to have strong, sound volunteers engaged in the delivery of social value and common good? How to retain them? Which kind of rights and duties should we expect from them?

Giving the dimension that volunteerism is taking all over the world, volunteering management is becoming a discipline itself. Often neglected, volunteers should have total clarity about their role, responsibilities, duties but also rights.